DEPARTMENT OF VETERANS AFFAIRS Medical Center
1700 South Lincoln Avenue
Lebanon, PA 17042
Lebanon VAMC to Pilot New VEText Check-in Process for Appointments Starting June 18
In alignment with VHA’s guidance and other VISN 4 sites of care, Lebanon VA Medical Center and its Community Clinics continue planning for the gradual lifting of current COVID-19 Restrictions. As a precautionary step to protect all Veterans we are piloting a new VEText feature beginning June 18 that allows Veterans to check-in for scheduled appointments from the safety of their vehicle called VEText Patient Tracking. This enhancement is an additional feature added to the familiar appointment reminder texts, and Open Slot Management that allowed Veterans to opt in to reschedule for a sooner appointment.
VEText Patient Tracking allows Veterans with a scheduled appointment to notify their care team when they have arrived at the facility. To use this feature, Veterans can send a text message to 53079 stating "here" once you have arrived in the parking lot of the facility where you have a scheduled appointment. This will notify the care team that Veterans are at the facility waiting to be called to your appointment. Veterans must use a cellphone that is on file in your electronic health record. VEText auto-responds with a message acknowledging the check-in and sends a text response back instructing patients to await further instructions. Veterans will receive a text message once the provider is ready to see them and providing the okay to proceed to the appointment.
If a Veteran doesn’t have a cellphone with texting capability, you will be directed by staff, who will be located at the facility entrances, to an identified waiting area or directed to the clinic. Veterans that experience problems with VEText or have additional questions may call scheduling line at 717-272-6621 ext. 5105 and speak with one of our staff members. All visitors and patients are required to wear a face mask while at the facility.
Attention Veterans needing Emergency Care:
If you are enrolled in the VA Medical Benefits and require Emergency Medical/Room treatment outside the VA, for VA to pay those medical costs, you must contact Lebanon VAMC within 48 hours and request payment through fee Basis. Failure to contact Lebanon VAMC within the 48 hours may be reason for a denial for payment by the VA of any of the costs for your treatment.
Disability compensation VA recently proposed a rule to create presumptive service connection for Veterans, Reservists, and National Guard members exposed to contaminants in the water supply at Camp Lejeune from August 1, 1953 through December 31, 1987 who later developed one of the following eight diseases:
Aplastic anemia and other myelodysplastic syndromes
Presently, these conditions are the only ones for which there is sufficient scientific and medical evidence to support the creation of presumptions; however, VA will continue to review relevant information as it becomes available. Veterans who are experiencing other health conditions that they think may be related to contaminated water at Camp Lejeune are encouraged to contact their primary care provider and to file a claim. VA reviews and decides disability compensation claims on a case-by-case basis. -
See more at: http://www.publichealth.va.gov/exposures/camp-lejeune/#sthash.ZA1frcoV.dpuf
ATTENTION VETERANS: If you are planning on signing up for Social Security, take your DD-214 to the appointment. Your Military Service may increase your monthly benefit.